Cookie Policy

Cookie Policy

This Cookie Policy explains how Novalumic uses cookies and similar technologies to improve functionality, performance, and user experience.

Last updated · 12 May 2026
01

Introduction

This Cookie Policy explains how Novalumic uses cookies and similar technologies on the website (www.novalumic.com) and platform services. It is intended to help you understand what cookies are, why we use them, and how you can manage your preferences.

02

Company Information

Service Operator
Company
Novalumic
Website
www.novalumic.com
Email
support@novalumic.com
Registered Address
A16, Orange Tower, Thalassery, Kannur, Kerala, India, 670101
03

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow websites to remember your actions and preferences over time, improving the experience and providing analytics.

We also use similar technologies such as pixels, web beacons, and local storage. References to “cookies” in this policy include these similar technologies.

04

Why We Use Cookies

We use cookies to:

  • Operate the website and platform reliably
  • Remember your preferences and settings
  • Authenticate sessions and secure access
  • Measure performance and improve features
  • Detect and prevent fraud or abuse
05

Types of Cookies We Use

We group cookies into the following categories:

Essential Cookies
Required for core functionality — authentication, security, and load balancing. The site cannot function without them.
Performance Cookies
Help us understand how the platform is used, where errors occur, and how performance can be improved.
Functional Cookies
Remember preferences (language, view settings) so we can provide a more personalized experience.
Analytics Cookies
Provide anonymized usage data to help us measure adoption, retention and feature performance.
Security Cookies
Help detect suspicious activity, prevent CSRF, and protect against abuse.
Third-Party Cookies
Set by approved third-party services we use (e.g., analytics, support tools). Each provider is governed by its own policies.

Essential Cookies

These are strictly necessary to provide the Services — without them, parts of the site or platform will not work. They are typically set in response to actions you take (logging in, setting preferences). You cannot opt out of essential cookies if you wish to use the Services.

Performance Cookies

These cookies help us measure and understand performance — including page load times, error rates, and feature adoption. They do not identify you individually.

Functional Cookies

Functional cookies remember choices you make (e.g., language, region, dashboard layout) to provide a more personalized experience on subsequent visits.

Analytics Cookies

We use analytics cookies to understand how users interact with the platform in aggregate. Data is anonymized and used to inform product decisions.

Security Cookies

Security cookies help us authenticate users, prevent fraudulent activity, and protect your data while you use the platform.

Third-Party Cookies

Some cookies are placed by approved third parties (for example, analytics or support providers). These third parties may collect information about your interactions with our website. We choose providers that meet our security and privacy standards.

06

Managing Cookies

You can manage cookies via your browser settings or via our cookie preference center (where available). Disabling essential cookies will affect site functionality.

07

Browser Settings

Most browsers allow you to view, delete, or block cookies. See the documentation for your browser:

  • Chrome — Settings → Privacy and Security → Cookies
  • Safari — Preferences → Privacy
  • Firefox — Preferences → Privacy & Security
  • Edge — Settings → Cookies and site permissions

If you use multiple devices and browsers, you may need to update your preferences on each one.

08

Data Collected Through Cookies

Information collected through cookies may include:

  • Device identifiers, browser type, and operating system
  • IP address and approximate geolocation
  • Pages visited, actions taken, and time spent
  • Referring URL and exit pages
  • Authentication tokens and session identifiers
09

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our practices. The “Last updated” date at the top of this page indicates the most recent revision.

10

Contact Us

For questions about this Cookie Policy, contact:

Cookies Contact
Email
support@novalumic.com
Website
www.novalumic.com
Address
A16, Orange Tower, Thalassery, Kannur, Kerala, India, 670101
Need assistance?

Questions about this cookie policy?

Our team is happy to help — usually within one business day.

Address
A16, Orange Tower,
Thalassery, Kannur,
Kerala, India, 670101
Last updated · 12 May 2026
Reviewed and approved by Novalumic legal